Change of mind or wrong size
We're happy to exchange full-price items for another size or style within 14 days of delivery, as long as they're unworn, unwashed, and have their tags and original packaging. You pay the return postage, and standard shipping on the replacement. Please use a tracked service and keep your proof of postage, as we can't exchange items we don't receive.
Sale and sample-sale items can't be exchanged for change of mind, and we don't offer refunds for change of mind.
Faulty or wrong item
If something arrives faulty, or we've sent the wrong item, email us within 30 days of delivery with your order number and a photo. We'll email you a prepaid return label, then offer a refund, repair or replacement. This includes sale items.
Refunds
Approved refunds are paid to your original payment method within 10 business days of us receiving the item. Your bank may take a few extra days to show it.
Gift cards
Gift cards can't be refunded or exchanged.
How to start a return or exchange
Email hello@littlestoriesofyou.com with the subject "Return – [your order number]" and tell us what you'd like to do. We reply within 2 business days.
Linen naturally has small slubs and variations in the weave. These are part of the fabric's character, not faults.
This policy doesn't affect your rights under Australian Consumer Law.