Shipping
Every order ships tracked with Australia Post from our warehouse in Queensland.
Shipping costs
- Australia: free on orders of $150 or more; $10 on orders under $150
- New Zealand: A$20
- Japan, Hong Kong, South Korea, Singapore, Malaysia: A$25
- Canada and China: A$30
- United Kingdom, Europe and rest of world: A$35
When your order ships
Orders placed by 12pm (AEST) on a business day are dispatched the next business day; orders placed after 12pm are dispatched the following business day. Our warehouse is closed on public holidays, and busy periods can add a day or two.
Delivery times (business days after dispatch)
- Australia (Australia Post Express): 1–4
- New Zealand: 3–5
- Japan, Hong Kong, South Korea, Singapore, Malaysia: 4–8
- Canada: 5–9
- United Kingdom and Europe: 5–10
- China and rest of world: 5–20
These are estimates. Customs checks and peak periods can add a few days.
Tracking your order
When your order is dispatched, we email you an Australia Post tracking number, which you can follow at auspost.com.au.
Pre-orders, changes and addresses
If your order includes a pre-order item, the whole order ships once that item is in stock.
To change or cancel an order, or to fix a delivery address, email hello@littlestoriesofyou.com straight away with the subject "Urgent – Order Change" or "Urgent – Address Change" and your order number. Orders are packed quickly, so we can't always catch them in time. If a parcel comes back to us because of an incorrect address, we'll issue store credit for the value of the products, less shipping costs.
Duties and taxes
Orders sent outside Australia may attract import taxes or duties, which are paid by the recipient and aren't included in your order total. If import charges are refused and the parcel returns to us, we'll issue a credit note for the value of the products, less shipping paid and $10 for return postage.
Returns
See our Refund Policy.
